Licensed Insurance Customer Service Representative Job at Otto Insurance Group, Mount Vernon, OH

L1l2WUY4cy9UWlczQzVqUGU1U2pWTVB5R3c9PQ==
  • Otto Insurance Group
  • Mount Vernon, OH

Job Description

About Us: Otto Insurance Group is a growing insurance agency committed to delivering outstanding customer service and tailored insurance solutions. We value integrity, professionalism, and building strong relationships with our clients. Job Summary: We’re seeking a Licensed Insurance Customer Service Representative to join our team. In this role, you’ll support our clients by addressing inquiries, processing policy changes, resolving issues, and ensuring client satisfaction. You’ll work closely with agents and underwriters to provide excellent service and build lasting client relationships. Responsibilities: * Handle inbound and outbound customer service calls and emails * Assist clients with policy inquiries, coverage options, billing questions, and claims processes * Process policy endorsements, renewals, cancellations, and payments * Maintain accurate records in agency management systems * Work with agents to follow up on leads, cross-sell, and upsell insurance products * Ensure compliance with state and federal regulations * Resolve client concerns quickly and professionally * Provide support during audits and maintain documentation Qualifications: * Active insurance license (Property & Casualty) * Minimum [1-2] years of customer service experience in an insurance setting * Strong knowledge of insurance products, coverages, and procedures * Excellent verbal and written communication skills * Proficient in Microsoft Office and insurance agency management software * Detail-oriented with strong organizational skills Benefits: * Competitive salary * Health, dental, and vision insurance * Simple IRA with company match * Paid time off and holidays * Ongoing training and licensing support * Friendly and supportive team environment How to Apply: Submit your resume and a brief cover letter to mbetts@otto-ins.com. Please include your active license details.

Job Tags

Full time, Work at office,

Similar Jobs

TLC Nursing

Travel Registered Nurse Tele Job Job at TLC Nursing

Step into a dynamic Travel Registered Nurse role in Telemetry, anchored in the vibrant city of Los Angeles, California, with expansive...  ...this location offers a thriving healthcare ecosystem, access to world-class medical facilities, and a robust network of peers who value... 

Brookdale Senior Living

Wellness LPN or LVN Nurse Job at Brookdale Senior Living

 ...experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the...  ...with providers and pharmacies to ensure continuity of care.* Nurses also monitor responses to treatment plans and notifies the... 

Amtrak

Police Officer - Portland, Oregon Job at Amtrak

 ...company of the future. SUMMARY OF DUTIES: Performs general police duties, processes, and operations for the protection of life...  ...plans; wellness programs; flexible spending accounts; 401(k) retirement plan; life insurance; paid time off; reimbursement of education... 

Draper

VP, Chief Strategy Officer Job at Draper

 ...of ideas necessary for true innovation. For more information about Draper, visit Job Description Summary: The VP, Chief Strategy Officer (CSO) is a position reporting to the President and CEO. As Draper has embarked on a major transformation initiative to modernize... 

SCS Tech

SQL/Oracle Programmer Analyst Job at SCS Tech

**Can work on C2C/W2/1099** Required Skills & Experience: (Minimum qualifications needed to be considered) Expert knowledge of Oracle PL/SQL (procedures, functions, triggers, packages, views) Strong SQL expertise, including query optimization and performance...