Job Description

YOU BELONG HERE

Why Receptionists love working at Johns Hopkins Regional Physicians

• Part of an amazing global healthcare organization!
• Excellent compensation package!
• Awesome benefits!
• Free Parking!

The Front Desk Receptionist is a clerical staff position with responsibility for specified administrative/reception and appointment scheduling duties within the medical practice of Cardiovascular Specialists of Central Maryland, a practice pod of Johns Hopkins Regional Physicians LLC.

Shift:

Full Time (40 hours), day shift, no weekends

Education:

Minimum of a high school degree. Vocational training in medical receptionist and medical billing preferred.

Required Work Experience:

One to two years experience in healthcare/medical practice preferred.

Knowledge/Skills:

1. Excellent customer relations skills in dealing with multiple publics, including patients, families, other physicians' offices, insurance carriers, co-workers, etc.
2. Demonstrated proficiency in the use of a computer CRT, and/or demonstrated willingness to learn computer skills.
3. Knowledge of medical terminology to assist in completion of job duties desirable.
4. Ability to operate a CRT keyboard and/or typewriter.
5. Knowledge and understanding of third party insurance carrier regulations and billing procedures, including managed care plans and referral procedures/requirements.
6. Excellent oral and written communication skills, with the ability to communicate with staff, physicians, Howard County General Hospital departments, patients, families and outside agencies in such a manner as to gain their confidence and secure their cooperation and respect.
7. High level of patience, tolerance, and tact in order to deal effectively with people and time pressures.
8. Professional demeanor, attitude and appearance.
9. Initiative and assertiveness in dealing with problems.

Salary Range: Minimum 21.00/hour - Maximum 25.00/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

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