Online Chat Support Representative Job at Marion Counseling Services, Lexington, MO

K292WkhzdytRNUcxQUpqUGNwT21VTVQ2RUE9PQ==
  • Marion Counseling Services
  • Lexington, MO

Job Description

This is a remote position.

At   Marion Counselling Services , we are dedicated to supporting individuals on their mental health and wellness journey. Our mission is to provide compassionate, professional, and accessible counselling to our clients. We value empathy, patience, and excellent communication in every interaction.

We are seeking a   dedicated Online Chat Support Representative   to join our team. In this role, you will interact with clients via live chat to answer inquiries, provide information about our counselling services, and ensure a smooth, supportive experience for every client.

This is a   non-voice, chat-based role , ideal for someone who is patient, empathetic, and enjoys helping people online.


Requirements

  • High School Diploma or equivalent ( Bachelor’s degree preferred ).

  • Excellent written communication skills in English.

  • Comfort with   chat platforms, CRM tools, and basic computer operations .

  • Strong   empathy, patience, and problem-solving abilities .

  • Ability to handle multiple chats and tasks simultaneously.

  • Prior experience in   customer support or chat-based communication   is a plus.


Benefits

Compensation & Financial

  • Competitive salary based on experience

  • Performance bonuses / incentives

  • Paid time off (PTO) / vacation days

  • Holiday pay

2. Health & Wellness

  • Health, dental, and vision insurance (if applicable)

  • Mental health and wellness support programs

  • Employee Assistance Program (EAP)

3. Work-Life Balance

  • Flexible working hours

  • Option for   remote work

  • Work-from-home allowance (if applicable)

4. Professional Growth

  • Training and development programs

  • Opportunities for career advancement

  • Mentor ship and guidance

5. Work Environment & Culture

  • Supportive and empathetic team culture

  • Recognition and rewards for performance

  • Collaborative and inclusive environment



Job Tags

Full time, Remote work, Work from home, Flexible hours,

Similar Jobs

Zealthy

UI/UX Designer (Product Designer) Job at Zealthy

 ...suitable for you. What You'll Do: Complete end-to-end UX and UI designs in collaboration with our Founder, who serves as the product...  ...and website design. Requirements ~1+ years of experience with product design; experience with graphic design and... 

Pamplico Rescue Squad

Clerical Data Entry/Coordinator Job at Pamplico Rescue Squad

 ...We are seeking to add a Clerical Data Entry/Coordinator to our team! You will be responsible for accurate data entry, file maintenance...  ...skills Deadline and detail-oriented Able to pass a background check, drug test Full-time and Part-Time Option available... 

Dignity Health

Breast Imaging Radiologist Job at Dignity Health

 ...well. Exclusively tomosynthesis, almost entirely on Hologic equipment Breast biopsies utilizing ultrasound, stereotactic, and MRI guidance Home mammography workstation available for interpretation of screening mammograms Breast section comprised nearly entirely... 

Openkyber

Technical Lead (C) Job at Openkyber

 ...providing training, consultation, analysis and technical expertise around talent acquisition and...  ...and credibly both verbally and in writing with audiences at all levels. Program...  ...of knowledge, education, job or intern experience, training, or certifications... 

Crew

Behavioral Scientist - High Net Worth Job at Crew

 ...practices aligns to one of the core services offers to clients. As a Behavioral Scientist - High Net Worth, you will join the Business...  ...responsibility Qualifications Masters degree in a relevant social science field (e.g., psychology, organizational behavior, behavioral...